College of Education


Human Resource Development (M.S.) - Educational Leadership Track

FAQs (PDF)

General

  1. What is Towson's mailing address?
  2. Is this the real Towson University?
  3. Is this program completely online?
  4. Are there time commitment differences between the online and on-campus programs?
  5. Are there workload differences between the online and on-campus programs?
Financial
  1. What are the tuition costs and student fees?
  2. How do I receive my bills and make a payment?
Admission and Enrollment
  1. I'm in the program now, taking classes campus based. Can I take an online class?
  2. I'm in the program now, taking classes campus based. Can I transfer into the online program?
  3. Does my school district need to be a partner in order for me to participate in this program?
  4. How do I apply for admission?
  5. What other documents are needed to complete the application process?
  6. Can I transfer my credits?
  7. Can I fax my transcripts?
  8. How do I enroll in a course?
  9. How do I change my contact information, start date, or major?

Coursework and Instructor

  1. How do I meet with my instructor?
  2. How do I communicate with my instructor?
  3. Where are course expectations located?
  4. Whom do I contact for questions about assignments and course content?
  5. How do I purchase textbooks?
  6. Will I need to document sources in my assignments?
  7. How do I use the library?
  8. How do I take tests?
  9. Can I toggle in and out of my exam?
  10. What is meant by the phrase "expectations of scholarly writing" that is found in the syllabi?

Technology

  1. How can I get technology support?
  2. Is tech support available 24/7?
  3. How can I get Blackboard support?

Graduation

  1. Will my degree or transcripts indicate that the program was online?
  2. When do I need to submit my application for graduation (which is required to graduate)?
  3. Is there a graduation ceremony for online students?

General

  1. What is Towson's mailing address?
  2. Graduate School
    Towson University
    8000 York Rd
    Towson, MD 21252

  3. Is this the real Towson University?
  4. Yes, this is the same "real" Towson University that has operated since 1867. As such, you will be held to the same rigorous standards as required of all Towson University students attending courses on campus. Your transcript will look the same as any other Towson University student's transcript, and your diploma will look the same as any other Towson University student's diploma. There will be no indication that you studied online.

  5. Is this program completely online?
  6. The expectation is that those enrolling in the online program will complete the course of study in the online format. The only aspects of the program that are not online are the actual applications of new learning in a professional setting. Mixing online and on-campus courses is prohibited due to the nature of the integrated internship.

  7. Are there time commitment differences between the online and on-campus programs?
  8. In both programs, students take only one course at a time. The courses for the online program operate in 7 week schedules. Courses for the campus based program operate in 8 week schedules. Currently, campus based learning allows students to complete 18 credits (the core courses for the Administrator I Certificate) in one calendar year, and 36 credits (Administrator I certificate and full master's degree) in two calendar years. Students in the online program will be able to complete 18 credits in 11 months and 36 credits in 22 months.

  9. Are there workload differences between the online and on-campus programs?
  10. Workload and expectations of quality are the same for both campus based and for online programs. The same instructors are teaching the courses in both venues, and therefore require the same expectations for quality and rigor. The major difference between the two formats is the student's level of personal flexibility in accessing instruction at a time that is best for student.

Financial

  1. What are the tuition costs and student fees?
  2. All students in the online program will be required to pay full tuition and technology fees. Non-Maryland residents will be required to pay out-of-state-tuition, even if employed in Maryland school systems. Currently, there are no partnerships or cohort agreements for the online courses, so all participants will need to seek reimbursement through their employers as appropriate. For detailed information on tuition and fees, visit the Bursar's Office at www.towson.edu/adminfinance/fiscalplanning/bursar/

  3. How do I receive my bills and make a payment?
  4. Your bills for courses are sent to you through your Towson email. To make your payment, log in to your Towson account at https://inside.towson.edu/psLogin/

Admission and Enrollment

  1. I'm in the program now, taking classes campus based. Can I take an online class?
  2. No--the continuity of courses and the nature of the internship do not allow students to combine venues.

  3. I'm in the program now, taking classes campus based. Can I transfer into the online program?
  4. No--the continuity of courses and the nature of the internship do not allow students to mix venues.

  5. Does my school district need to be a partner in order for me to participate in this program?
  6. No—there are no school district partnerships associated with this program.

  7. How do I apply for admission?
  8. The first step is to complete your application at http://grad.towson.edu/apply and submit your application fee. This starts the application process and generates your student ID number. Once you have submitted all necessary materials and have been admitted to the program you will need that student ID number for course registration and to access your TU email and billing account.

  9. What other documents are needed to complete the application process?
  10. The second step in the application process is to send official copies of ALL your transcripts to the Graduate School. You also will need to send two letters of recommendation (one of the letters should be from a school administrator or supervisor) and a letter of intention describing your commitment to the profession, caring for students, and collaboration with parents and families.

  11. Can I transfer my credits?
  12. Credits may be transferred into the program from other institutions when these:
    • Are from an accredited institution
    • Are from an approved program
    • Have not been previously used in a conferred degree
    • Are within the 7 year timeframe for the degree
    • Have been approved by the Graduate Program Director as appropriate to the program of study

  13. Can I fax my transcripts?
  14. All documents must be official and sent directly from the Registrar's Office of every institution you've attended to the graduate school at Towson University.

  15. How do I enroll in a course?
  16. Follow the instructions at grad.towson.edu/enroll. Once admitted, you may only enroll in courses specific to the online version of the program. Section numbers for these courses are numbered 900–920.

  17. How do I change my contact information, start date, or major?
  18. Changes in your contact information may be sent through your email to the Graduate School. Any requests to change the start date or major are to be directed to the Graduate School.
Coursework and Instructor
  1. How do I meet with my instructor?
  2. Students may meet instructors by arranging an appointment for advising or course assistance through WebEx, Skype, email, Blackboard, and other electronic means. Twice each year, all students are invited to campus for an opportunity to meet instructors and other students. We hope that as an online student you would take advantage of this opportunity.

  3. How do I communicate with my instructor?
  4. All students may communicate with instructors through email, phone, and other electronic means, or in person. Since instructors have other duties and responsibilities, students need to use the "office hours" established by the professor for the course. Instructors are required to respond to online inquiries within 36 hours.

  5. Where are course expectations located?
  6. Course expectations are included in the syllabus with each course.

  7. Whom do I contact for questions about assignments and course content?
  8. Email your course instructor with questions about course assignments or content.

  9. How do I purchase textbooks?
  10. Students may purchase books through the University Store online at http://www.towson.edu/adminfinance/auxservices/universitystore/.

  11. Will I need to document sources in my assignments?
  12. Yes. Please use APA (American Psychological Association) formatting guidelines for documenting sources. As of September, 2010 this is the 6th Edition of the APA Manual.

  13. How do I use the library?
  14. All students are issued a Towson University ID number when applying to the university. The ID number allows students to access materials in the Towson University library as well as access library materials that are online. In addition, Towson University students, as members of the University System of Maryland (USM), have access to the libraries of other USM institutions and inter-library loan.

  15. How do I take tests?
  16. Tests are administered using Blackboard capabilities for all quizzes, content-specific knowledge checks, and time-sensitive testing.

  17. Can I toggle in and out of my exam?
  18. No. Once you begin you cannot stop and start or navigate out of the exam.

  19. What is meant by the phrase "expectations of scholarly writing" that is found in the syllabi?
  20. Papers submitted in all courses are expected to be of publication quality (absolutely no grammatical, spelling, punctuation, usage, or syntactical errors). To add strength to arguments or to clarify concepts, you will be expected to use additional resources that require correct notation in reference citations. Referencing another's scholarly work must be in keeping with the university policies on academic integrity.

Technology

  1. How can I get technology support?
  2. Tech support is available through Student Computing Services (SCS). Visit http://www.towson.edu/adminfinance/ots/support/scs/ for hours of operation, lab information, service desk contact information, and more.

  3. Is tech support available 24/7?
  4. No. Tech support hours of operation can be viewed at http://www.towson.edu/adminfinance/ots/support/scs/hours.asp

  5. How can I get Blackboard support?
    • Students using the Blackboard environment as part of their online studies at Towson University should refer to the Towson University Blackboard Support web pages at http://www.towson.edu/blackboard/Students.asp for:
      • Self Help Resources;
      • FAQs;
      • Minimum Technology Requirements and more.

    • Live assistance on use of the Blackboard environment is available through the Office of Technology Services, Student Computing Service at 410-704-5151.
    • Blackboard support administrators can be reached directly by emailing blackboard@towson.edu.
    • Because Blackboard enables faculty to place and arrange course content as they see fit, students should contact instructors directly with content, organization, and teaching inquiries.


Graduation

  1. Will my degree or transcripts indicate that the program was online?
  2. The instructional format a student selects for pursuing the degree will not be indicated on the degree or transcripts.

  3. When do I need to submit my application for graduation (which is required to graduate)?
  4. A student needs to submit the online Application for Graduation at the start of the individual student's last semester to bring closure to the program and provide correct information for mailing the diploma. The deadlines for applying to graduation depend on the TU semester in which you are eligible to graduate: February 15 (spring semester), June 15 (summer semester), and September 15 (fall semester). The Application for Graduation at grad.towson.edu/graduation/apply is required even if the student does not intend to participate in the graduation ceremonies.

  5. Is there a graduation ceremony for online students?
  6. Online students are welcome to participate in the University commencements that are held twice a year. Students are eligible to graduate in May, August or December but the commencements are only held in May and January. For more information, visit the Towson University Commencement page at http://www.towson.edu/commencement.


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